Privacy Policy

Fixzo respects your privacy.

Effective Date: May 2026

Fixzo (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use the Fixzo mobile application (“App”).

By installing or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Account Information

When you create an account, we may collect:

* Full name
* Phone number
* Email address
* Profile photo (optional)

b) Authentication Information

We use Firebase Authentication to securely verify your identity using:

* Phone number
* OTP (One-Time Password)

c) Profile & Service Information

We may collect additional information you provide while using the App, including:

* Worker profile information
* Service categories
* Address or service location
* Uploaded documents or images (if applicable)

d) Device & Usage Information

We may automatically collect limited technical information such as:

* Device type
* Operating system version
* App version
* Crash reports and diagnostics
* Usage analytics

e) Advertising Data

We use Google AdMob to display advertisements inside the App. AdMob may collect advertising identifiers and usage data in accordance with Google’s policies.

2. How We Use Your Information

We use your information to:

* Create and manage your account
* Authenticate users securely
* Provide home service-related features
* Connect users with service providers/workers
* Improve app performance and user experience
* Prevent fraud, abuse, and unauthorized access
* Display relevant advertisements
* Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

However, we may share limited information with trusted third-party service providers that help us operate the App, including:

* Firebase Authentication
* Google Firebase Services
* Google AdMob
* Analytics and crash reporting providers

We may also disclose information if required by law, regulation, legal process, or governmental request.

4. Data Storage & Security

Your data is securely stored using industry-standard security measures. We use Firebase services and secure cloud infrastructure to protect user information.

However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

You may request deletion of your account and associated data by contacting us.

6. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal data, we will take steps to remove such information promptly.

7. Third-Party Services

The App may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of those services.

Please review their respective privacy policies before using those services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Any updates will be posted within the App or on the relevant policy page with the updated effective date.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

* Access your personal data
* Correct inaccurate data
* Request deletion of your data
* Withdraw consent where applicable

To make such requests, contact us using the details below.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: fixzo2026@gmail.com
Thank you for using Fixzo.